Select a unique slug and configure the basic settings of your form with a few clicks.
Make sure your users recognize it's you. Add your logo, customize coloring and add custom imagery.
Add questions of different types. Get the answers that you really need and guide users easily.
Add questions one by one and adjust the sequence at any time. Continuously optimize the user journey.
Ask for contact details, forward to websites, show rankings, or configure personal notes. It's easy to set up and to impress your form takers.
Use the logic editor to guide users depending on the answers they haven chosen.
Make sure your form takers only answer questions they should: Select the sequence depending on the answers given.
Make sure to collect the data from whom you need and restrict form access with pins.
Smoothly integrate forms into your existing processes. Simply embedd forms into selected domains, share them through social media or via e-mail.
Reach users where they are.
Build forms to collect valuable information about your prospects' interests. Easily classify lead relevance and automatically forward to the perfect experts in your organization.
Build forms to pre-select suitable solutions from your porfolio to the users' requirements. Call it 'product configurator out of the box'.
Easily build and customize engaging surveys, ensuring a seamless and interactive experience for your prospects. Boost engagement and gather valuable insights effortlessly.
Streamline your hiring process with professional and user-friendly forms that attract and engage top talent. Take your recruitment funnel to the next level.
Customize your forms to suit any feedback scenario, ensuring you capture meaningful responses. Improve your products, services, and customer satisfaction effortlessly.
Join Formflake and become part of a growing community of ambassadors eager to collaborate and create synergies. Accelerate your growth by leveraging the power of our network.
In sales, time is scarce. Why would you waste minutes on the phone to clarify the basics of an inquiry?
Use forms to digitally guide your prospects from the spark of an idea to defined requirements. Free your timme to solve clients' problems instead of spelling its definition.
Enable your clients to finding the answers to their questions quickly and with ease. Forms guide clients to specify their support case.
In addition to capturing their exact support case, you can automatically provide the best suitable answers. It only takes a few clicks of configuration.
Challenge: Manual lead capture is time-consuming and error-prone.
Solution: Digital forms enable automatic lead capture directly from your website and on any mobile device. Information can be collected in real-time and integrated directly into your CRM system, making the process more efficient and less error-prone.
Additionally, any standardized data collected - e.g. through multiselect options - provices meaningful data insights that allow you to take funded (business) decisions.
Challenge: Customer service requests can easily be misunderstood, lost or not addressed in a timely manner.
Solution: Embedded forms for support requests and feedback ensure that all customer inquiries are centrally captured and tracked. This enables faster response times and improves customer satisfaction.
With Formflake specifically, you can include the logic to forward the requests to specific departments, speeding up the process of response even further. To save valuable time, easily highlight the perfect knowledge articles on the ending page, potentially preventing some easy cases to be submitted in the first place.
Challenge: Potential customers hesitate during the purchase process because it is too complicated or time-consuming.
Solution: Well-designed digital forms optimized for user-friendliness reduce abandonment rates and increase conversion rates. Forms can be designed to guide users step-by-step through the process, thereby enhancing the user experience and thus, the likeliness to submti contact details.
Challenge: Difficulty in collecting and analyzing relevant market and customer data.
Solution: Digital forms enable structured data collection, which can then be easily analyzed. This helps users make informed decisions and develop business strategies based on real data. The customer centricity generates a higher satisfaction.
Challenge: High costs associated with paper-based processes and manual data entry.
Solution: Digital forms reduce the need for paper and associated costs. Also Excel-surveys are time-consuming and error-prone. Automated processes and data submission through responsive forms save time, reduce labor costs and are actually fun.
Challenge: Difficulty in quickly adapting to changing business requirements.
Solution: Digital forms can be quickly and easily adapted and scaled to meet new requirements, whether by adding new questions, options or clicking paths. Adjusting the design, or integrating the form into new systems allows you to further adjust to your target audience.
Challenge: Inefficient and impersonal communication with customers.
Solution: Forms enable personalized communication and automated follow-ups, such as automatic confirmation emails after filling out a form. This improves customer relationships and strengthens their bond with the company.
Challenge: Uncoordinated sales process with potential information loss.
Solution: By sharing digital forms across various sales channels (such as email, social media, etc.), sales processes can be centralized and standardized. All relevant information is collected in one place, making the sales process more transparent and efficient.
Challenge: Difficulty in complying with data protection regulations and ensuring data security (GDPR).
Solution: Digital forms at Formflake provide integrated security features and compliance tools that help SMEs comply with data protection regulations. Among others, users can include their data privacy policy on the submission page so form takers have full transparency of the use of data.
Challenge: Limited access to forms and information, especially for field workers.
Solution: Digital forms are conveniently accessible via mobile devices, enabling field workers to capture and share information on the go. This improves the efficiency and responsiveness of the sales team.
